Privacy Policy

Introduction

Protegion Life (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit protegionlife.com or interact with our services.

Information We Collect

Information You Provide Directly

When you fill out a form on our website, we may collect:

• Name (first and last)
• Phone number
• Email address
• Age range
• Gender
• State of residence
• Health status (general self-assessment, not medical records)
• Coverage interest
• Who the coverage is for (yourself, spouse, parent, etc.)
• Preferred callback time
• Contact preference (phone, text, or either)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Referral source (how you found us)
• Cookies and tracking pixels (see Cookies section below)

How We Use Your Information

• To provide you with life insurance quotes and coverage options
• To contact you by phone, text message, or email about your quote request
• To match you with appropriate insurance carriers and products
• To improve our website and services
• To comply with legal and regulatory requirements

We will NEVER sell your personal information to third parties for their own marketing purposes.

How We Share Your Information

With Insurance Carriers

We share your information with insurance carriers and underwriters solely for the purpose of providing you with coverage quotes and processing applications. We only share what is necessary for quoting and underwriting.

With Service Providers

We use third-party services to operate our website and business:

• Twilio (SMS text messaging)
• Resend (email communications)
• Supabase (secure data storage)
• Meta/Facebook (advertising and analytics via Meta Pixel)

With Legal Authorities

If required by law, regulation, or legal process.

We do NOT sell your data to lead vendors, marketing companies, or any third party for their own use.

SMS & Mobile Messaging Policy

When you submit a quote request through protegionlife.com and provide your mobile number, you are opting in to receive SMS messages from Protegion Life (operated by Wealth Elite Financial And Insurance Agency) related to your quote request. This includes a verification code, callback confirmation, and follow-up messages over a period of up to 14 days.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. Mobile opt-in data and consent will not be shared with any third parties, including lead generators, marketing partners, or other insurance agencies.

Message frequency varies based on your quote request activity. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance. For support, contact support@protegionlife.com.

We do not sell your personal information, including your phone number, to any third party.

Cookies and Tracking

We use cookies and similar technologies on our website:

• Essential cookies — Required for the website to function properly.
• Analytics cookies — Help us understand how visitors use our site.
• Advertising cookies — Meta (Facebook) Pixel, used to measure the effectiveness of our advertising and deliver relevant ads to people who have visited our website.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

For more about Meta’s data practices, visit facebook.com/privacy.

Data Security

We use industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/SSL) and secure database storage.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law.

If you request deletion of your data, we will remove your personal information from our active systems within 30 days, unless we are required to retain it for legal or regulatory purposes.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of text message communications
• Opt out of email communications

To exercise any of these rights, contact us at support@protegionlife.com or call (910) 994-7998.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

To submit a CCPA request, contact us at support@protegionlife.com.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.